PHTA Debuts Pool Professionals Pipeline

These days pool builders are searching for best-in-class software that can help them save time, improve efficiency, and communicate better with customers. Pentair Pool Builder is a software that aims to do exactly that. While there are plenty of solutions out there geared toward design, few applications exist for managing a pool construction business. Pool builders in general prefer a system that offers flexibility, ease of use, and reliability. Consequently, Tommy Reynolds, the developer behind the software, said his app is the game changer that the pool industry has been waiting for. We had the chance to discuss the software with Reynolds on the Pool Magazine Podcast and got the opportunity to learn more about the features and benefits.

One on One With Pentair Pool Builder Developer, Tommy Reynolds

For Reynolds, the path toward developing the app started with building a pool. A seasoned software developer and entrepreneur, he was having a swimming pool of his own built and discovered that communication throughout the process was lacking.”I was going through building a pool and had some experiences. I felt like as a consumer, I should be a little bit more connected. That was kind of the premise of me getting involved in starting this project,” said Reynolds.

Frustrations With The Pool Building Process

For Reynolds, he felt that he knew what to expect before construction began but once things got started is when he felt the need for better communication. “When we got to construction, there were a few communication gaps. A lot of times they use subcontractors, and their availability could be at the drop of a hat. They’re going to be at your place unannounced to work on the pool.” explained Reynolds, when describing the frustrations.

“My dog had been let out a couple of times,” said Reynolds, “and so I just thought, ‘I wish there was an app that I could put on my phone that would tell me when someone’s going to be at the house, I could put the dogs away.’ I just felt like, maybe there’s an app for this. I approached my builder and asked him, ‘Do you have an app for me to use?’ And he said he didn’t. My next question was, ‘Does anybody have an app?’”

“He’s been building pools for 25 years, and an industry expert, and so he said he didn’t know of anything for the customer,” explained Reynolds, “so that really started the creative juices flowing and made me think I should just take this on as a passion project for him and I to work on something. I figured, if it works out, he can share this with the next customer, and then they could benefit from what we built.”

Reynold’s builder recognized the potential of what they had developed in a short time frame and began showing it to his Pentair dealer who took interest in the app and invited Reynolds to demonstrate it for the senior leadership team at Pentair. “I was invited to go to the International Pool & Spa Expo to show them what we’d been working on,” explained Reynolds, “When I showed them what we were doing, they said, ‘This is pretty cool and we’d like to be a part of it.’”

Reynolds, who began working locally with pool builders in Texas said word began to get around fast. “Once we got out there, we really knew that we had something. There’s a real demand and need for this type of product. So we started working with builders locally and then it just grew to what it is today,” explained Reynolds.

Learn more about Pentair’s new software for pool builders – Pentair Pool Builder

Communication is the #1 Challenge for Pool Builders

“I think the biggest challenge that a lot of pool builders have is just with communication and managing the customer’s expectations along with inner office communications and their subcontractors,” said Reynolds, “what Pentair Pool Builder really does is it addresses the communications gap. We start with the sales lead management process. When a salesperson goes out to the job site, they can begin taking photos and uploading those right then and there. We relieve some of the stress and friction just by allowing them to do things on the spot. The mobile application allows that salesperson to manage that lead throughout the process.”

Problems That Pentair Pool Builder Solves

Pentair Pool Builder promises to solve a few different problems that contractors face on a daily basis. Their mobile-friendly app enables builders to simplify job costing with real-time pricing updates and easily create instant estimates and change orders that be signed electronically. With a robust built-in CRM, salespeople can efficiently manage their leads and sales with better visibility.

Pentair Pool Builder is feature packed and has numerous cost saving benefits.

Core Benefits:

  • DITCH PRICING SHEETS
  • LESS WINDSHIELD TIME
  • EASY COMMUNICATION
  • EASY CHANGE ORDERS
  • HELP MANAGE MORE SALES
  • EASY INTEGRATION

What Pool Builders Are Saying About Pentair Pool Builder

  • “It gives the designers the ability to see what’s going on in real time.” – Susan Rodriguez, Office Manager, Cypress Custom Pools 
  • “It’s a very efficient app, and it has helped streamline the building process. For everybody.” – Tommie Fleeman, Project Manager, Backyard Oasis

Simplifying Pool Construction Management

Custom tailoring the pool construction management experience to a variety of contractors was key in developing a tool that can be universally adopted, said Reynolds. “It’s a completely customizable process. So how they build their pool may be different than someone else. They’re able to customize that experience to their process,” he explained.

“The construction module of the software is basically the orchestration of producing a swimming pool,” said Reynolds, “from the time they excavate it to the time they put water in it. All the processes that happen and all the people that it takes to make it happen are managed through the software which provides the ability for scheduling of resources. There are also notifications to let people know when it’s their time to do the job, as well as let other people know what’s happening on the job site.”

The integration of camera monitoring into the software system also promises to lower the amount of windshield time between visiting job sites, explained Reynolds. “Generally the project superintendents are having to drive job to job to check things out. Once we introduced the job site monitoring capability that we now have, it allowed them to do that remotely. Now, they can actually cover more jobs in a single day than they would by driving around to check on those jobs.”

Listen to Our Entire Discussion

Learn more about Pentair Pool Builder take a deeper dive by listening to our conversation with Tommy Reynolds on the Pool Magazine podcast. For those interested in learning more about the software or taking a demo, visit Pentair’s website.

original article can be found here

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Mike Hunter

Mike is the owner of the local pool shop. He's been in the business for over 20 years and knows everything there is to know about pools. He's always happy to help his customers with whatever they need, whether it's advice on pool maintenance or choosing the right chemicals. He's also a bit of a pool expert, and is always happy to share his knowledge with anyone who's interested.

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